Refund policy

Return & Refund Policy

Due to the handmade, specialty, and personal-use nature of many of our products, all sales are final. We do not accept returns or exchanges for change of mind, buyer's remorse, or preference.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery. Please include your order number and clear photos of the item and packaging so we can review the issue.

If we determine that an item arrived damaged, defective, or incorrect, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Handmade & Unique Items

Many Happy Little Finds products are handmade or individually assembled. Small variations in beads, colors, patterns, placement, or components may occur and are part of the unique nature of handmade items. These minor variations are not considered defects.

Cancellations

Once an order has entered processing or production, it cannot be canceled or changed. If you need to request a cancellation, please contact us as quickly as possible. We cannot guarantee that a cancellation can be made.

Final Sale Items

Personalized, customized, made-to-order, and personal-care items are final sale and cannot be returned or exchanged.

If you have a problem with your order, please contact Happy Little Finds and give us the opportunity to help.